Returns & Exchanges

At The Pavilion, we want you to be completely satisfied with your home decor and furniture selections. If a piece isn't the perfect fit for your space, we offer a 30-day return window for most items in their original condition.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing